01/11/2006

Communication Skills in Network Marketing

Good communication skills will build relationships which are essential to Network Marketing.

How well do you communicate?

Communications experts tell us that only 10% of our communications are represented by what we say, 30% by our sounds and 60% by our body language.

Communication is about our body language and facial expressions, how well we listen, respecting the opinion of others and knowing when to stop talking to let others speak.

What does it mean to really listen?

Real listening is an active process that involves hearing, understanding and judging.
A good listener is not just a silent receptacle but is also one who is passively receiving the thoughts and feelings of others.

Did you know that thoughts move about four times as fast as your speech? To listen effectively requires that you maintain a considerable amount of self-control and concentration. This is especially important for our Blue friends who want to tell us all their thoughts at once and in no particular order. Bless their hearts.

How often do you have to ask someone to repeat himself because you could not remember a point they had made earlier in the conversation?

Was there noise and verbal clutter in your mind?

Good listening requires the temporary suspension of all unrelated thoughts. In order to become an effective listener, you have to learn to manage what goes on in your own mind. Give your full attention to the person who is speaking. Make sure your mind is focused. Let the person finish before you begin to talk. Listen not only to the words but to the speakers tone and feelings.

Let’s say you are talking to a prospect and your prospect tells you "I'm just not interested." What do you say? I have heard some Network Marketers respond to people’s objection with what they call a ‘million dollar comeback’. It sounds something like this, “If I could show you a way to …….. would you be interested?” Are they really listening to what the prospect is saying? When someone says NO they mean NO. Everyone has a right to their own opinion and decision.

Instead communicate with no agenda. Do not try to get them into your deal. Listen to understand their needs. Real listening will help you identify if they want help. They may not want help!
Would you like to know what a “No” sounds like?

Let’s say you are promoting health products. You are in conversation with a person who is complaining about health issues. Ask them, “have you ever considered doing something about it?” A “No” might sound like this:
“Well, I’m under Doctor’s care …”
or
“Maybe.”
or
“If I take this product and get better, I won’t have anything to complain about. My husband won’t love me and my kids won’t talk to me anymore.”

Your prospect has just told you they are not interested. Your prospect may need your product but they do not want it. Let them be. Do you want to become the pushy-aggressive sale person everyone runs from? Save yourself from rejection. Be polite and courteous.

It has been said, people do not care how much you know until they see how much you care. Real listening involves caring for people. Listening is a precious gift. It builds friendships and ensures understanding. Having real listening skills is extremely valuable and often determines your level of success in Network Marketing.

To your Network Marketing Success,

P.S. download your free Network Marketing Success e-book

Monica

Is your MLM sick? The MLM nurse will help you build your Network Marketing business. Free training to anyone in any company. Contact the MLM nurse.

Receive quality tips and learn valuable technquies at Network Marketing web site. It is designed for you to grow a very successful Network Marketing business.

Other articles written by Monica,

A 30 Sec Tool For Network Marketing

New Year Resolutions for Network Marketing

Want Network Marketing Success! Tell Stories!

Overcoming Obstacles in Network Marketing